With b◆home Home Care our clients receive personalized care plans tailored to their individual needs. Our client’s care plans are frequently revised to ensure up-to-date approaches and cares that are reflected accurately. At b◆home Home Care, we go above and beyond to provide competency for the clients and the top-notch care your loved one deserves.
Our unsurpassed level of care is supported by our highly trained, experienced nurses who regularly interact with our clients, families, and caregivers. Our nursing team ensures that your loved one will receive the care they need. Our dedicated care team communicates frequently with clients and families and holds care conferences based on client and family needs.
We are so proud and thankful to have both leadership and caregivers who have been part of the English Rose Suites and b◆home home care family for such a tremendous amount of time. It is the longevity and dedication to our mission and services that make it such a delight to be a part of our residential care homes. Our leadership team, led by internationally known dementia expert Jayne Clairmont, work closely with our professional caregivers and your family to ensure that your expectations are exceeded. Many have been with the company for over 15 years and have developed a remarkable level of expertise in providing care for seniors.
When you meet the professional caregivers of b◆home Home Care, you immediately realize that our mission, to provide the best care possible to our clients, is instilled in our staff from the beginning. Our full-time Director of Recruiting Strategy seeks out top notch candidates to support and care for our clients. Each candidate is carefully screened at the beginning of the hiring process.
Our caregivers are carefully matched with each client and we truly understand the importance of a caregiver that fits cohesively with your family. Our attention to placement ensures true companionship, shared joy and a real understanding of the individual’s needs, resulting in a truly person-centered care experience.
Education and knowledge training is crucial in providing services at a high-quality level. We provide, in-house, in-person home health aide training with our nursing care team to all staff upon hire. Training is provided in a variety of ways including face-to-face classroom training, “in your home” shadowing and/or training, 1:1 mentoring, phone, Facetime/Skype, electronic learning platforms, and so much more. Our care team oversight ensures proper training and guidance for our caregivers.
If additional training is requested or needed to ensure staff feel comfortable to work independently, we will provide additional training in identified areas as requested. Ongoing learning opportunities and resources are always available to the caregivers and family.
Our caregivers are required to attend mandatory meetings on various topics with continuing education modules (CEUs). In addition to mandatory, monthly staff meetings, we hold an annual competency training each year. Competency is an in person, fast-paced, interactive training session designed to refresh and reiterate information and teach new knowledge of care and techniques.
We serve our clients and their loved ones 24 hours a day, 7 days a week to ensure all care needs are met and expectations exceeded.